Order Assistance

Checking Out

Email Filters

Changing Your Order

Order Status & Tracking

Pricing Policy

Sales Tax

Price Matching

Bulk Orders

Sizing

Product Recalls

Canceling an Order

Problems with an Order

Lost Password

Shipping & Delivery

Express Shipping

Gift Notes & Wrapping

Return Policy

Baby Registry

Contact Customer Service

 

Checking Out

1) Shipping Address
To ensure a timely delivery, please take a moment to verify your shipping information. To proceed, click the "Continue" button.

We cannot ship to a PO Box or to a military box (APO, FPO, or PSC). We only ship within the 48 contiguous United States.

If you are buying an item from a registry , you can ship to either your address or the registrant's address on file.

If your billing address is the same as your shipping address, please check the box. Also, your billing information must match your credit card billing statement name and address.

Once you have entered all of your information, click the "Continue" button.

2) Billing Address
Your billing address must match your credit card billing statement name and address.

On the billing address page you will need to enter an email address so that we may send you your order confirmation. You will also need to create a password. Keep your password in a safe place for the next time you wish to place an order. For your convenience, we will store the billing and shipping information you provided during your first order.

Once you have entered all of your information, click the "Continue" button.

3) Payment Information
Payment Methods We Accept

  • We accept Visa, MasterCard, American Express, and Discover.
  • We do not accept cash, checks, money orders, C.O.D., gift cards /certificates, shopping cards / store credits, or coupons. In store discounts and promotions are not valid online.
  • Once you have placed your order, we are unable to change credit card information for that order.
  • Your credit card will be charged when your order enters the shipping process. Your card provider will hold the necessary funds to fulfill the order through a pre-authorization process.
  • Please note that you will see a pre-authorization hold to your account in the amount of the purchase along with a $1 hold that verifies you have sufficient funds available to cover the cost of your order. Once the item(s) have shipped, your account will then be debited for the amount of your purchase. The initial $1 hold will be dropped.

 

If you would like to save your credit card information for a future purchase, please check the box.

Please verify your payment information and click the "Continue" button.

4) Order Verification
Please check the accuracy of all the information you provided. To make any adjustments to your information, click the "edit" button next to your information. If you are satisfied with your order, click the "Submit Order" button.

Click the "Submit Order" button only once. Clicking this button multiple times may create duplicate orders that will be charged to your account.

Once received, your order is subject to review, pending credit approval and product availability.

6) Order Confirmation
Once your order has been placed, please print your "Order Confirmation" page. Please keep this for your records. This page has all the information necessary to help you with any questions or concerns you may have regarding your order.

 

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