In-Store Return Policy

Layaway Policy

Check Acceptance Policy

Gift Card Policy

Tailoring Services

Baby Registry

Contact Stores Online

 

  • An original receipt dated within 30 days is required for all returns/exchanges
  • Refunds will be issued in the original form of payment
  • Debit cards using a pin will receive cash
  • Returns from a check purchase will be sent a mail check within 7 days.
  • Merchandise returned from a completed layaway and receipted returns accepted after 30 days will receive a gift card
  • Merchandise must be in new, unused condition
  • Non-receipted returns, accompanied by a photo ID (driver's license, state-issued non-driver ID, passport, or military ID) and returns after 60 days will receive a gift card for the lowest selling price
  • All returns are subject to system verification and/or approval
*This policy applies only to purchases made in one of our store locations. For information on how to return merchandise purchased through BurlingtonCoatFactory.com, please click here.