Designer Showroom: Brand New Designers Added
Women's Clearance: New Markdowns Added!
Character Shop Featuring Minions
 Gift Cards   |  
Vendor Relations
Locations/Contacts

Burlington Stores Corporate Office and Distribution Centers


Burlington Stores


MJM Designer Shoe Stores


Contact Information

Please reference the below contact information that may be used frequently when shipping your merchandise to our distribution centers:

Vendor Setup Department
609-387-7800 x73022
vendor.setup@burlingtonstores.com

The Vendor Setup department can be contacted with any vendor setup or maintenance concerns including new account setup, vendor form completion, account updates, TMS (Transportation Management System) access, and Gateway (web based EDI solution) access.

Vendor Relations Department
609-387-7800 x73318
vendor.relations@burlingtonstores.com

Burlington has implemented a “Single Point of Contact" team to act as a liaison between the vendor and Burlington’s internal departments to ensure that all of your inquiries are handled in a timely and efficient manner. The Vendor Relations department can be contacted with compliance issues, packing and labeling questions, as well as floor ready questions regarding hangers, tickets, and size markers. This department can also assist with general EDI/Gateway questions as well as understanding Burlington Stores’ requirements for shipping your product to us. For information regarding payment of invoices, checks, shortage deductions, new stores discounts, or any other accounts payable related issues, please contact our Single Point of Contact team via Vendor.Relations@burlingtonstores.com.

EDI Department
609-387-7800 x73340
edi.support@burlingtonstores.com

The EDI department provides technical support for Burlington Stores’ Gateway system, testing for traditional EDI, as well as technical support for the transmission of data and EDI mapping. This department can also assist with allowing Burlington Stores access to your UPC catalog.

Routing Department
609-387-7800 x72181 or 72182
routing.request@burlingtonstores.com

The Routing department will assist with routing for collect shipments as well as routing linear/volume shipments.

Appointment Scheduling Office
609-387-7800 x73024 or 73027
BCF.Scheduling.East@burlingtonstores.com
BCF.Scheduling.West@burlingtonstores.com

The Scheduling department will assist your carrier in coordinating an appointment to deliver your shipment to one of our distribution centers.

Vendor Compliance Portal https://www.tradingpartnerinsight.com/bcf/

This portal provides vendors the ability to view vendor compliance (VC) and freight (FRT) chargeback details, photos and other supporting chargeback data, download individual compliance chargeback details, submit disputes, as well as view the resolution status. For login creation or assistance with the Vendor Compliance portal, please send an email to the Vendor Relations department with your contact information.

FineLine Technologies
1-800-500-8687
US Support: support@finelinetech.com
HK Support: support@finelinetech.com.hk

FineLine is Burlington Stores’ ticket provider. To order price tickets, log in to FineLine’s website (https://www.finelineglobal.com/FastTrak). For assistance, please contact them directly. Should you need further assistance, please reach out to the Vendor Relations department.

Purchase Order Entry (POE) The Purchase Order Entry Team (POE) will assist you with all changes needed on purchase orders.

PO-Mens@BurlingtonStores.com
PO-Home@BurlingtonStores.com
PO-Shoes@BurlingtonStores.com
PO-Accessories-handbags@BurlingtonStores.com
PO-Kids@BurlingtonStores.com
PO-Accsry-IA@BurlingtonStores.com
PO-Coats@BurlingtonStores.com
PO-Ladies-JRS@BurlingtonStores.com