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Vendor Relations
Introduction

NEW PROCESS: Fall 2015 New Store Drop Ship (Parcel) Shipment Instructions [Updated July 30, 2015]]

Do not use these instructions for anything other than direct-to-store drop ship (parcel) fulfillment requirements.

Burlington will no longer be using Shamrock Industries, LLC as the consolidator for vendor drop ship (parcel) New Store shipments.

If your company will be making direct parcel shipments for New Store Orders before we publish the new store address to our Store List , you must follow the instructions listed below.

Burlington Stores’ distribution centers will now be accumulating drop ship (parcel) new store shipments and release those goods when building construction is complete and we have a certificate of occupancy.

Vendors will now be shipping to the Burlington Stores’ DC that is closest to the store location on their PO(s). Please reference the below table to determine the ship-to address.

Store # Ship-to DC
898 NJ
958 NJ
951 CA
979 CA
956 NJ
961 NJ
962 NJ
888 NJ
955 NJ
959 CA
965 NJ
163 NJ
972 CA
969 NJ
170 NJ
974 CA
142 NJ
966 CA
957 NJ
977 NJ
963 NJ

ONLY THE STORES LISTED ABOVE SHOULD BE SHIPPED ACCORDING TO THESE INSTRUCTIONS. Address all cartons and bills of lading as below:

CA DC Address:
BURL Store#_________
570-A East Mill Street
San Bernardino, CA
92408

NJ DC Address:
BURL Store#_________
4287 US-130 S
Edgewater Park, NJ
08010

PLEASE NOTE ALL SHIP-TO MARK-FOR POS FOR THE ABOVE STORE NUMBERS SHOULD BE ADDRESSED TO THE DESIGNATED DC AND MARKED WITH THE APPROPRIATE STORE NUMBER.




Dear Vendor Partners,

Thank you for your partnership with Burlington Stores! Together, over the last two years, we’ve grown comp store sales by 4.7% and 4.9%, respectively. We couldn’t have done it without you and we truly appreciate the relationships we’ve built. We look forward to strengthening these relationships as we continue to grow together!

With that in mind, Burlington has established a corporate gift policy regarding gifts given to our associates from vendors or other outside organizations. As someone with whom we do business, I want to make sure that you are aware of this policy as we head into the holiday season.

Area Previous Today - Improved
Handling Charges We enforced a wide range of compliance rules. We have significantly reduced our compliance rules and handling charges.
Concealed Shortages and Damages Concealed shortages and damage deductions could be issued many months after receipt of the goods. We’ve enhanced our DC receiving process to more thoroughly inspect goods at initial receipt. Now, any shortages and damages will be caught immediately, and issues are resolved in a more timely fashion.
Issue Resolution We asked vendors to direct their issues to the appropriate Burlington department for resolution. This often resulted in multiple calls / emails to Accounts Payable, Vendor Relations, and/or our EDI team. We recently implemented a single point of contact department (SPOC) within Vendor Relations. This area handles all post-delivery vendor issues. We log all issues and ensure resolutions are reached quickly, keeping you informed along the way. For any post-delivery concerns, vendors simply e-mail vendor.relations@burlingtonstores.com.
PO Style and Color Information Our POs only contained Burlington style/ color information, requiring vendors to translate orders to match their catalog. We have added vendor style and color information to our EDI POs, making them easier for vendors to understand and eliminating the need for translation.

 

We are also dedicated to supporting you through face to face collaboration through:

  • Quarterly Vendor Onboarding Meetings - we host meetings in our Edgewater Park, NJ facility with Vendor Relations, Supply Chain, and the Legal teams. This is open to new and long term vendors and enables us to better understand each other’s needs in a small, informal setting.
  • Retail Value Chain Federation [RVCF] - we attend these conferences annually. There we share updates with our vendor community, and host group and individual meetings to address needs and network.
  • We’ll Come to You - sometimes issues need more attention; when they do, we come to your facility and work through opportunities to expedite the process. In 2014 we made more than 75 visits to vendor facilities!
  • Trade Shows - Vendor Relations representatives are now present at many trade shows. There we can discuss deal specific or general concerns on the spot.

 

We are making improvements, but progress still lies ahead. Thanks for your continued partnership!

 

Cordially,

Thomas A. Kingsbury
President, Chief Executive Officer

Recent Alerts

11/15/2014
Burlington Gift Policy

12/22/2014
EDI Changes